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What your warranty covers: |
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All product sold are
covered by product manufactures original warranty. Two years
warranty for selected Magicard and Evolis product lines. For detail
warranty information for each manufacture, please, contact us at
Tel: (818) 787-1901 or fax: (818) 988-9776. All ink pad,
fingerprinting products are covered by 90 days warranty against
manufacture defects |
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For how long after you purchase: |
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- The
warranty period begins from the date of shipment
- You must
register on line for your warranty to become effective, within
ten days of receipt of your product.
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How do I qualify for a 30 day money back guarantee? |
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Money back is only valid
for selected photo ID system products, call for details
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The printer supplied as part of your kit has a card count
log. When you purchase a kit this card count is recorded. If
your card count exceeds the original card count at time of
shipping, by ten (10) card counts, you are not
eligible for the money back guarantee.
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If you return a kit within thirty (30) days of purchase and
the card count is within the allowed ten (10) card
prints you are entitled to a full refund minus out bound and
inbound shipping charges and minus actual usage of
consumable at $2.00 per card usage.
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All returned kits must be in original shipping box and must
be free of misuse or neglect.
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This money back guarantee only cover the Dactek ID Kit and
is not applicable to any accessories sold separately on this
site.
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How to make a warranty claim: |
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Customer
must obtain RMA # from company by one of these method:
call tech support: 818-933-2377, fax request: (818)
988-9776. Properly
pack your kit, include any and all parts cables, etc.
which were originally provided with the product. We
recommend using the original shipping carton and packing
materials. Include in the returned package evidence of
purchase date such as bill of sale. Also, print your
name, address, contact number and a description of the
defect. Send standard UPS or its equivalent to: |
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Dactek
International, Inc.
Product Exchange Center
20839 Rosco
bl, unit 215,
Canoga Park, ca 92306
USA |
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Pay any
charges billed to you by the Product Exchange Center for
services not covered by the warranty. You will be
notified of any charges prior to starting repairs.
Insure your shipment in case of damage or loss. A new or
refurbished unit will be shipped to you prepaid freight. |
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How State Law relates to this warranty: |
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This warranty gives you
specific legal rights and you may have other rights which may vary
from state to state. |
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you purchased your product outside the USA: |
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This warranty does not
apply. Contact your dealer for warranty information. |
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DISCLAIMER OF
IMPLIED WARRANTIES: |
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THE GOODS SOLD
UNDER THIS WEB SITE ARE PURCHASED BY THE BUYER “AS IS,” AND DACTEK
MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES TO THE EXTENT PERMITTED
BY LAW AND SPECIFICALLY DISCLAIMS THE WARRANTIES OF NON-INFRINGEMENT
OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. IF SUCH DISCLAIMER IS NOT PERMITTED BY LAW, THE DURATION OF
ANY SUCH IMPLIED WARRANTIES IS LIMITED TO 30 DAYS FROM THE DATE OF
DELIVERY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES OR LIMITATIONS. CONSEQUENTLY, SUCH LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU.
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